http://www.computerworld.com/ en_US (c) Copyright 2012 Computerworld, Inc. All Rights Reserved. Mon, 21 May 2012 17:04:36 GMT 2012-05-21T17:04:36Z en_US (c) Copyright 2012 Computerworld, Inc. All Rights Reserved. http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/Mij05z51lJQ/Outsourcing_Allows_Utility_to_Refocus_IT Consumers Energy has hired an outsourcer to take over some of its IT operations. The utility hopes the move will allow its own data center workers to focus on projects that directly impact the bottom line.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/Mij05z51lJQ" height="1" width="1"/> Mon, 21 May 2012 10:00:00 GMT pthibodeau@computerworld.com (Patrick Thibodeau) http://www.computerworld.com/s/article/9227237/Outsourcing_Allows_Utility_to_Refocus_IT?source=rss_managementcareers 2012-05-21T10:00:00Z http://www.computerworld.com/s/article/9227237/Outsourcing_Allows_Utility_to_Refocus_IT?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/91DByu2oW-Q/Nvidia_tries_to_link_cloud_with_graphics_processors Nvidia announced technologies that could make its upcoming Tesla graphics processors more accessible to cloud deployments in enterprises, while also reversing a trend of relegating highly parallel chips to specialized math and scientific calculations.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/91DByu2oW-Q" height="1" width="1"/> Tue, 15 May 2012 19:03:00 GMT (Agam Shah) http://www.computerworld.com/s/article/9227183/Nvidia_tries_to_link_cloud_with_graphics_processors?source=rss_managementcareers 2012-05-15T19:03:00Z http://www.computerworld.com/s/article/9227183/Nvidia_tries_to_link_cloud_with_graphics_processors?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/E0R5E57cFI4/Utility_hires_outsourcer_but_keeps_IT_staff Consumers Energy, a large utility in Michigan, has hired an offshore outsourcing firm to take over some of its IT operations. But instead of cutting its internal IT employees, it is retraining them for new types of work.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/E0R5E57cFI4" height="1" width="1"/> Mon, 14 May 2012 10:00:00 GMT pthibodeau@computerworld.com (Patrick Thibodeau) http://www.computerworld.com/s/article/9227102/Utility_hires_outsourcer_but_keeps_IT_staff?source=rss_managementcareers 2012-05-14T10:00:00Z http://www.computerworld.com/s/article/9227102/Utility_hires_outsourcer_but_keeps_IT_staff?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/YK2f7Jifb4g/Big_Data_Analytics_Gold_for_the_Call_Center There's valuable data in those contact center logs that have largely been gathering dust, and companies are using new tools to mine them to boost customer satisfaction and revenue and lower costs.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/YK2f7Jifb4g" height="1" width="1"/> Fri, 11 May 2012 13:30:00 GMT (Stephanie Overby) http://www.computerworld.com/s/article/9227127/Big_Data_Analytics_Gold_for_the_Call_Center?source=rss_managementcareers 2012-05-11T13:30:00Z http://www.computerworld.com/s/article/9227127/Big_Data_Analytics_Gold_for_the_Call_Center?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/cTTrzxVCAig/5_Outsourcing_Trends_to_Watch The deals are getting smaller, with new pricing models, while security and cloud computing become hot topics.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/cTTrzxVCAig" height="1" width="1"/> Thu, 10 May 2012 16:25:00 GMT (Stephanie Overby) http://www.computerworld.com/s/article/9227057/5_Outsourcing_Trends_to_Watch?source=rss_managementcareers 2012-05-10T16:25:00Z http://www.computerworld.com/s/article/9227057/5_Outsourcing_Trends_to_Watch?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/icLh55ZuoHU/Infosys_legal_problems_prompt_analysts_concerns The company that is a target in a federal probe on its use of visas, Infosys, says it is assuring customers that the government investigation -- despite its unknown outcome -- will not impact its business.<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/icLh55ZuoHU" height="1" width="1"/> Wed, 09 May 2012 22:33:00 GMT pthibodeau@computerworld.com (Patrick Thibodeau) http://www.computerworld.com/s/article/9227035/Infosys_legal_problems_prompt_analysts_concerns?source=rss_managementcareers 2012-05-09T22:33:00Z http://www.computerworld.com/s/article/9227035/Infosys_legal_problems_prompt_analysts_concerns?source=rss_managementcareers http://rss.computerworld.com/~r/computerworld/s/feed/topic/72/~3/_NqYtFbfeDQ/Outsourcing View more Outsourcing news and analysis from Computerworld.com<img src="http://feeds.feedburner.com/~r/computerworld/s/feed/topic/72/~4/_NqYtFbfeDQ" height="1" width="1"/> http://www.computerworld.com/s/topic/72/Outsourcing http://www.computerworld.com/s/topic/72/Outsourcing